Privacy Policy

When you submit a contact or estimate request through our website, we collect the information you voluntarily provide, which may include your name, phone number, email address, and a description of your project or repair needs. We do not collect payment information, and we do not use cookies for advertising or tracking purposes.

We use the information you provide solely to respond to your inquiry, schedule an estimate, and communicate with you about your project. Specifically: • Your contact details are used to follow up on your estimate request by phone, email, or SMS. • Your project description helps Michel prepare an accurate and relevant estimate. • We do not sell, rent, or share your personal information with third parties for marketing purposes.

If you provide your phone number and submit a contact request, you may receive a one-time SMS confirmation from Michel General Services. By submitting the form with your phone number, you consent to receive that confirmation message. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message from us. Reply HELP for assistance or call 425-891-1517. We use sent.dm to deliver SMS messages. Your phone number is not used for any other marketing purpose without your explicit consent.

Contact and estimate requests are stored securely using Supabase, a cloud database provider with industry-standard encryption. We retain your information only as long as necessary to complete your project or respond to your inquiry. We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Our website uses the following third-party services to operate: • Supabase — secure database and file storage • sent.dm — SMS delivery for estimate confirmations These services operate under their own privacy policies. We only share the minimum information necessary for each service to function.

You may request to view, correct, or delete any personal information we hold about you at any time. To do so, contact us at michel_andersom@hotmail.com or call 425-891-1517. We will respond to all requests within a reasonable timeframe.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: Michel General Services Phone: 425-891-1517 Email: michel_andersom@hotmail.com Service area: Greater Seattle, WA